From: field empty on new tickets
Ever since the 1.6 update, the From: field is blank on all e-mail notifications. When I check the e-mail templates, I see the{{TICKET_SUBMITTER}} variable listed in the From: field, but it does not...
View ArticleRe: From: field empty on new tickets
I can confirm the same issue is happening here after the upgrade.
View ArticleRe: From: field empty on new tickets
Just to clarify, are these the notifications to the Admins of new tickets/comments, or the interaction with end users?
View ArticleRe: From: field empty on new tickets
Sorry, these are on the new ticket/comment notifications.
View ArticleRe: From: field empty on new tickets
That seems like a problem. Can you please run Spiceworks_Package.exe, located in the C:\Program Files\Spiceworks directory. This program will zip up your log files into a file called...
View ArticleRe: From: field empty on new tickets
Thanks for the quick reponse. I sent the email with my log files. Thanks also for the additional tip about the /pro settings.
View ArticleRe: From: field empty on new tickets
This is a problem in Spiceworks 1.6 and will be fixed in the 1.6 patch release (due in a few weeks). If this causes you all sorts of pain, please contact support@spiceworks.com and we'll work to get...
View ArticleRe: From: field empty on new tickets
Do you know when the patch release for 1.6 is going to be coming out?Thanks
View ArticleRe: From: field empty on new tickets
Hello,This is a known issue. Please send us a support request to support@spiceworks.com reference this thread and we'll get you a hotfix.
View ArticleFrom: field empty on new tickets
Ever since the 1.6 update, the From: field is blank on all e-mail notifications. When I check the e-mail templates, I see the{{TICKET_SUBMITTER}} variable listed in the From: field, but it does not...
View ArticleRe: From: field empty on new tickets
I can confirm the same issue is happening here after the upgrade.
View ArticleRe: From: field empty on new tickets
Just to clarify, are these the notifications to the Admins of new tickets/comments, or the interaction with end users?
View ArticleRe: From: field empty on new tickets
Sorry, these are on the new ticket/comment notifications.
View ArticleRe: From: field empty on new tickets
That seems like a problem. Can you please run Spiceworks_Package.exe, located in the C:\Program Files\Spiceworks directory. This program will zip up your log files into a file called...
View ArticleRe: From: field empty on new tickets
Thanks for the quick reponse. I sent the email with my log files. Thanks also for the additional tip about the /pro settings.
View ArticleRe: From: field empty on new tickets
This is a problem in Spiceworks 1.6 and will be fixed in the 1.6 patch release (due in a few weeks). If this causes you all sorts of pain, please contact support@spiceworks.com and we'll work to get...
View ArticleRe: From: field empty on new tickets
Do you know when the patch release for 1.6 is going to be coming out?Thanks
View ArticleRe: From: field empty on new tickets
Hello,This is a known issue. Please send us a support request to support@spiceworks.com reference this thread and we'll get you a hotfix.
View ArticleFrom: field empty on new tickets
Ever since the 1.6 update, the From: field is blank on all e-mail notifications. When I check the e-mail templates, I see the{{TICKET_SUBMITTER}} variable listed in the From: field, but it does not...
View ArticleRe: From: field empty on new tickets
I can confirm the same issue is happening here after the upgrade.
View Article
